WordPress Website Support and Maintenance
Updates, backups, security and the small changes you never get round to. A WordPress site left alone for a year is a site waiting to be broken into.
See care plans Ask about your site
Care plans from £39 a month · Hosting from £15 · No long contract
Why a site needs looking after
WordPress powers a large share of the web, which makes it worth attacking. Plugins and the core release security patches constantly, and a site running last year's versions is found by automated scanners within days of a flaw becoming public. The usual result is not dramatic: no ransom note, just spam pages quietly added to your site until Google flags it.
The second reason is duller and just as expensive. Plugins update themselves, conflict with each other, and break a contact form. Nobody notices for six weeks, and six weeks of enquiries never arrived.
What we do every month
- Update core, plugins and theme on a staging copy first, so a bad update never lands on the live site.
- Off-site backups taken daily and kept for thirty days. A backup nobody has restored is a guess, so we test restores.
- Security scanning and a firewall, login attempts limited, admin access reviewed.
- Uptime monitoring — we usually know the site is down before you do.
- Speed checks — images, caching and database cleanups, because a slow site loses both visitors and positions.
- Form testing — someone actually submits your contact form each month and confirms the email arrives.
- A monthly report saying what was updated, what was found and what was fixed.
The plans
- Care Plan — £39 a month. Updates, daily backups, security monitoring, uptime checks and the monthly report. For a brochure site that changes rarely.
- Care Plus — £79 a month. Everything above plus one hour of content changes each month, priority response and speed optimisation.
- Growth Plan — £149 a month. Three hours of changes a month, e-commerce support, and quarterly reviews of how the site is performing.
- Development Retainer — £299 a month. Six hours of development for sites under continuous改 change, new features and integrations.
Hosting is separate and optional: standard hosting £15 a month, managed WordPress £30, e-commerce £50. Work outside a plan is £60 an hour, or £90 an hour when it is urgent.
If your site is already broken
We take on rescue work: hacked sites cleaned and hardened, white screens diagnosed, sites recovered after a bad update or a hosting failure, and sites moved away from a host who has stopped answering. That work is charged by the hour, and we will give you an estimate before starting rather than an open bill.
We also take over sites built by someone else. No lectures about how the previous developer worked — we document what is there, fix what is dangerous, and tell you plainly if something needs rebuilding rather than patching.
Frequently asked questions
Do I have to host with you?
No. The care plans work on most decent UK hosts. If your host is the actual problem, we will say so and can move the site.
What counts as a content change?
Text edits, swapping images, adding a page or a blog post, updating prices or opening hours. Anything needing design or new functionality is quoted separately.
How quickly do you respond?
Within one working day on the Care Plan, and same working day on Care Plus and above. If the site is down we treat it as urgent regardless of plan.
What if my site gets hacked while on a plan?
We clean it at no extra charge and restore from backup if needed. That is the point of paying for the plan.
Can I cancel?
Yes, monthly. Your site, backups and hosting account are yours and we hand everything over without fuss.
Not sure what shape your site is in?
Send us the address. We will look at the versions it runs, whether backups exist and whether anything is already wrong, and tell you which plan makes sense — or that you do not need one.